Last Modified: October 30, 2026

Purchases made on our website

Paprika for Windows is sold on www.paprikaapp.com through our reseller, FastSpring, which appears on your receipt and card statement. You may request a full refund within 14 days of your purchase. A refunded license key is deactivated and can no longer be used.

How to request a refund

Email contact@paprikaapp.com with the order reference from your FastSpring receipt, or use the link in that receipt to contact FastSpring directly. Refunds are returned to the original payment method, and can take several days to appear on your statement.

Purchases made through the App Store or Google Play

If you bought Paprika inside the iOS, Mac or Android app, or from the App Store or Google Play, your purchase was made with Apple or Google, and they handle refunds under their own policies.

• Apple App Store. Contact Apple Support to request a refund. Apple reviews each request and decides whether to grant it; we cannot issue, approve or speed up an App Store refund.
• Google Play. Within 48 hours of a charge, request a refund from Google through the Play Store. After 48 hours, contact us at contact@paprikaapp.com and we will review your request.

Questions

If you aren't sure where you bought Paprika, or have any other question about a charge, email contact@paprikaapp.com and we will sort it out.

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